About our Company ...
Replacement Parts Company was founded in 1994 and incorporated in 1999 as RE Replacement Parts, Inc.. The company was started for the purpose of supplying colleges and universities with quality faucet repair parts manufactured in the United States. As our customer base broadened by insuring exceptional customer satisfaction through exceptional customer service, we diversified our product line to make it convenient and easy for customers to do business with us. Through steady growth, we've expanded into new industries and markets positioning us to emerge as a single source supplier. Our company now offers industrial, janitorial, maintenance products, as well as a full line of plumbing supplies to include pipe, valve, and fittings.
Our Vision is...
- To become a premiere one source supplier offering product solutions.
Our Mission is...
- To grow our business by successfully supplying quality janitorial, sanitary maintenance, and plumbing supplies.
- To earn business by offering customized solutions through friendly and superior customer service.
- To form strategic partnerships with vendors who help us to exceed customer expectations.
- To be a positive influence in our community as individuals and as a company.
- To operate with integrity and high ethical standards in all of our business interactions.
Our Values are...
- To build relationships based on trust.
- To always be a team player in order to achieve our mission.
- To respect and treat others as we expect to be treated.
- To accept accountability and ownership in fulfilling our commitments.
- To continuously improve on being the best by doing our best.
Our Customers are...
- Apartments
- Colleges
- Contractors
- Department of Corrections
- Department of Defense
- Department of General Services
- Department of State Police
- Hospitals
- Hotels
- Housing & Redevelopment Authorities
- NFL Stadiums
- Universities