POLICIES/TERMS

RE REPLACEMENT PARTS, INC (“RE”) LIMITED WARRANTY

LIMITED WARRANTY. ALL PRODUCTS SOLD ARE WARRANTED BY RE ONLY TO CUSTOMERS FOR RESALE, OR FOR USE IN BUSINESS, OR ORIGINAL EQUIPMENT MANUFACTURE, AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR ONE YEAR AFTER DATE OF PURCHASE FROM RE. ANY PRODUCT DETERMINED BY RE TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO RE OR AUTHORIZED SERVICE LOCATION, AS RE DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED, OR AT RE’S OPTION, THE PURCHASE PRICE REFUNDED.

WARRANTY DISCLAIMER. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY RE.  RE DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY. ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED. RE’S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.

Manufacturers’ Warranty.
For information on manufacturers’ warranties, please email us at admin@repartsinc.com.

Privacy Policy

Information We Collect
RE REPLACEMEMENT PARTS, INC. (“RE”) collects various types of information from all of its customers including visitors to REPARTSINC.com (the “Site”). RE’s web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. RE also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. RE may also retain the content of the communications that are sent to RE customer service representatives. This information helps RE to respond to inquiries regarding this Site.

Use of Information Collected
RE uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Grainger may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of RE. RE may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to RE’s interest. RE may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise RE’s legal rights and defend against legal claims.

Security Policy

Website Security
RE Site security is a priority. RE continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

Repartsinc.com uses industry-standard encryption technology to provide for the security of vital information. Our Web site is certified by Godaddy, which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption.

RE, however, cannot guarantee that any electronic commerce is totally secure.

Account Security
RE is dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your repartsinc.com account:

  • Keep Your User ID and Password Secure
    To enhance your online safety, keep your personal information private:
    • Never reveal your password to anyone
    • Change your password periodically
  • Protect Your Account from Online Fraud
    Often called “spoofing” or “phishing”, the most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these.

    Spoof emails are phony emails, which appear to have originated from a legitimate company. These phony emails ask you to go to a spoof Web site and provide your personal account information. To bait you, often these deceptive emails may allude to an urgent matter concerning your account.

    In many cases these is no easy way to determine that you are on a phony Web site because the URL may contain the name of the company it is spoofing. However, if you type, or cut and paste the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site.

Security Tips:

  • Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.
  • Do not provide your sensitive information by email or phone unless you initiated the contact.
  • When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page. Click on the lock icon to verify that the security certificate has been issued to grainger.com.

To report a suspicious email that uses RE Replacement Parts, Inc. name, immediately forward it to Contact Us or call Customer Care at toll-free at 1-888-590-5737 Monday-Friday, 7 a.m. – 5 p.m., (EST).

Links
This Site may be linked to other sites that are not owned, maintained or operated by RE and not subject to the same Privacy and other Policies. RE is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and RE disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates
RE may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which RE handles personally identifiable information under this policy will be provided on the Site.

SALES POLICY

Wholesale Only.
RE sells products for business use to customers with business identification. Identification required from all customers. Possession of, or access to, any RE catalog, literature or websites does not constitute the right to purchase from RE REPLACEMENT PARTS, INC. (RE). RE reserves the right to correct publishing errors. All references herein to the term “products” shall include services provided by Grainger.

Prices.
Prices listed are wholesale, do not include freight, handling fees, or taxes and/or duties, and are subject to correction or change without notice. Market Sensitive Commodity items will be priced according to current market conditions.

Sales Tax.
Customers are responsible for all applicable taxes or for providing a valid sales tax exemption certificate.

Payment Terms.
RE accepts cash, checks, money orders, Visa, MasterCard, and American Express. For customers with established RE credit, payment terms are net 30 days from the date of shipment or pick-up. Anticipation and cash discounts are not allowed. Export orders may be subject to special export payment terms and conditions. All payments must be in U.S. dollars. RE shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, RE may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.

Credit Balance.
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND RE SHALL HAVE NO FURTHER LIABILITY.

FREIGHT POLICY

Shipping Charges.
Products are shipped F.O.B. shipping point with freight costs and handling fees paid by RE and charged to the customer. Orders over $1500 (including any backorders) are shipped freight free. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States . Any extra charges incurred for additional services, such as customer’s carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier.

TERMS OF ACCESS

Please review the REPARTSINC.com® Web site Terms of Access. All access to and use of this Web site is governed by these terms. Entering into this Web site indicates that you have reviewed the Web site Terms of Access and have agreed to be bound by these terms.

Disclaimer
All information provided on this Web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this Web site, and the potential for errors in the storage and transmission of digital information, REPARTSINC.com does not warrant the accuracy of information obtained from this Web site. ALL MATERIALS POSTED ON THIS SITE ARE “AS IS” AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. REPARTSINC.COM DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPARTSINC.COM DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. REPARTSINC.COM DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

Access and Use of Information
Access to this Web site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by REPARTSINC.COM at this Web site. Any access or attempt to access other areas of the REPARTSINC.COM computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web site other than in connection with a legitimate business purpose.

Cross Reference Information
Product cross-reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are perfectly comparable. For critical applications, review specifications prior to purchase.

Trademarks
This Web site contains many RE Replacement Parts, Inc. and third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this Web site including copyright, trademarks, trade secret and patent rights are reserved. Access to this Web site does not constitute a right to copy or use any of the intellectual property of RE Replacement Parts, Inc. or its suppliers. Statutory notice contained herein represents trademark status in the United States .

Hypertext Links
This Site may be linked to other sites which are not maintained by REPARTSINC.COM. REPARTSINC.COM is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by REPARTSINC.COM of the sites. REPARTSINC.COM disclaims any liability for links: (i) from another Web site to REPARTSINC.COM; and (ii) to another Website from REPARTSINC.COM

Copyright
All materials contained on this Site are subject to the ownership rights of RE Replacement Parts, Inc. and its Supplier Partners. REPARTSINC.COM hereby authorizes you to make a single copy of the content herein for your use in learning about, evaluating, or acquiring REPARTSINC.COM services or products. You agree that any copy made must include REPARTSINC.COM copyright notice. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this Site.

TERMS OF REGISTRATION

Agreeing to the Terms of Registration indicates your acceptance of the following terms, the Terms of Access, and the Terms of Purchase. You certify, represent, and warrant that all purchases made by employees/agents of your organization utilizing your RE REPLACEMENT PARTS account number are authorized purchases of your organization. You acknowledge and agree that it is your responsibility to verify and maintain the protection, security, and distribution of your account number, user names, and passwords associated with purchasing via Replacement Parts and REPARTSINC.COM. Furthermore, you expressly agree that all liability relating to password management resides with you and your organization and that under no circumstances, including negligence or misconduct, shall RE be liable for any damages that result from the use of this service. You acknowledge that your purchasing rights and privileges may be modified at any time upon notice from RE.